
FAQ
Find Your Answers Here
Do you ship to the United States?
Yes! We ship throughout Canada and the USA. All orders are prepared and shipped from Montreal, Canada, and we work with trusted carriers like UPS and Canada Post to ensure your package arrives safely. U.S. orders may take a little longer to clear customs, but you'll be able to track your order every step of the way.
Do you ship internationally?
Not yet — we currently only ship within Canada and the USA.
However, we’re actively working on expanding our shipping options to serve more countries. Stay tuned!
Will I have to pay customs fees when ordering from the U.S.?
The United States allows duty-free imports on orders under $800 USD. This means if your total order is less than $800 USD, you will not be charged any customs duties or taxes when your package arrives.
If your order is over $800 USD, it may be subject to customs fees or import duties based on U.S. regulations. These fees, if applied, are the responsibility of the customer.
How long does shipping take?
We currently ship within Canada and the USA. Orders are processed within 1–3 business days, and shipping times vary depending on your location:
- Canada: 2–7 business days
- USA: 4–9 business days
All orders are shipped from Montreal, Canada via UPS, Canada Post, or other reliable carriers, depending on the destination and best delivery time. Once your order ships, you'll receive a tracking number so you can follow it every step of the way.